Over 60% of consumers have used social media to chat directly with a brand

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liveworld post by: liveworld

Your consumers are on social media – are you? Over 60% of consumers have used social media to chat directly with a brand. If your brand isn’t on any social networks, you aren’t engaging with all your current and potential customers. Why is this a problem?

  • Your customers want to get to know you and understand who they are buying from.
  • They can share negative experiences online leaving you unable to respond.
  • You lose the opportunity to build relationships and create brand loyalists.

It’s time to become for you to become that brand customers enjoy interacting with on social media.

Learn more about how we can help you improve your customers’ experiences.

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