Author: liveworld

Use these 4 Proven Healthcare Social Strategies to Break Through to Patients and Consumers

4 Proven Healthcare Social Strategies
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There’s one sure-fire way to break through to your patients and customers: having 1-to-1 conversations. And the most practical way to do that is through social media. We’ve found four main healthcare social strategies that every healthcare marketer needs to consider. By tapping into the transformative power of social media, pharmaceutical marketers can increase engagement and […]

LiveWorld Recognized for Best Customer Service Software in 2016

LiveWorld Software & Technology Award
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LiveWorld Social Conversation Management Platform Wins Awards We don’t normally post about awards and recognition we receive, but this is quite the honor. LiveWorld was recognized for two awards in the categories of Software & Technology Innovation and Community Platform Leadership. The first award was for Best Customer Service Software Company 2016 for our innovative […]

The Pharmaceutical Marketer’s Forecast for 2017: Pharma Customer Service goes Digital

Social Customer Service
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Pharmaceutical Customer Service is going Digital Social media has definitely matured. Not only has it become embedded in many people’s daily routine, customers expect their interactions with brands and companies to actually be social. We’re finally at a point that most consumer brands recognize that it’s crucial to provide customer service on social channels. Pharma […]

The Pharmaceutical Marketer’s Forecast for 2017: Branded Rx Comes out of the Darkness

brand_team_working_2
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Pharmaceutical companies are great at communicating, but are they any good at being social? According to Bowen Craggs & Co., in 2016 four of the top 10 online communicators were pharmaceutical companies. David Bowen, cofounder of Bowen Craggs & Co., said, “A lot of these companies are using their corporate websites and associated social media channels […]

Messaging Apps – The Fastest Growing Channel for Branded Conversations [Infographic]

Messaging Apps infographic - LiveWorld
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Your customers want to ask questions and purchase items through direct-to-brand conversations. Are you ready to engage them in real-time? Learn how to transform your customer experience by integrating messaging apps into your marketing and unlock new levels of loyalty.   Share this Image On Your Site using the Embed Code <p><strong>Please include attribution to […]

Pharma Marketers, Start Working With Messaging Apps Now

Pharma Marketers and Messaging Apps
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Its Time to Build an Engagement Playbook for Pharmaceutical Marketing There’s a shift going on in social media right now, a shift back towards more conversational engagement with customers and patients across all social channels, and messaging apps, like Facebook Messenger are the driver. This is great for pharmaceutical companies and pharma marketers. Pharma marketers […]