LiveWorld is working with or has worked for the following brands:
Key Dynamics for Social Media in Travel Services
- Regulated industry with numerous stringent and critical compliance rules demanding continuous monitoring and prompt action in defined circumstances
- Blending complex financial topics with emotional dynamics concerning consumer or business economics (driven by social cultural model)
- Complex information that changes all the time, combined with deep personal and emotional investment of patients and their support circles
- Intimate understanding of customer needs and experience
- Hospitable social persona demonstrating high focus on customer service
- Monitoring, moderating, and managing social venues relative to the brand’s compliance needs
- Social crisis management
A major financial/travel services firm operates an interactive community that enables small business owners to learn from and support one another. With expert contributions, video, articles, and other resources, the community supports small business success. LiveWorld provides moderation for the community.
Want more information on how LiveWorld can help your organization create great social customer relationships?
You can reach Jason Liebowitz, Vice-President Sales at 800-301-9507 or here. Contact us for a demo, more information, or just to chat.