LiveWorld Facebook LiveConnect™ Lets Brands Create Communities That Live Simultaneously on Facebook & the Brand’s Central Site
LiveWorld Facebook LiveConnect™ helps companies create persistent brand presence, get more customer relationships and reduce time and cost to manage across Facebook and central sites
SAN JOSE, Calif., NEW YORK & LONDON — July 28, 2010 — LiveWorld (OTC Pink Sheets: LVWD.PK) has just launched a new series of applications aimed at solving a growing problem for brands: nurturing both Facebook and central community websites without adding more complexity and resources. LiveWorld Facebook LiveConnect lets marketers unify the customer experience, moderation and administration across Facebook fan pages and the brand’s own online community site through one system. It is available with the new release of LiveWorld’s three enterprise-class LiveWorld Facebook Conversation applications:
- LiveWorld Facebook Forums 4.0: Build customer relationships simultaneously and connected across your Facebook page and central site.
- LiveWorld Facebook Idea Power 4.0: Crowd-source ideas with the depth of your central site relationships and the hundreds of millions reach of Facebook.
- LiveWorld Facebook Ask & Answer 4.0: Unify customer support across your Facebook page and central support site.
“LiveWorld Facebook LiveConnect was born from the very real problems our brand clients related to us when they try to create a consistent social experience for customers in more than one place at a time,’said Peter Friedman, LiveWorld’s Chairman and CEO. “They told us they need a persistent brand presence and they want to manage it with one unified effort. LiveWorld Facebook LiveConnect does exactly that.”
Here’s the problem:
- Brand managers all know they need a Facebook presence to reach large audiences, in addition to their own website’s branded community for deep relationship connections.
- But two efforts risk having inconsistent customer experiences and it means twice as much time, effort and cost to program and manage the different sites.
Here’s the solution: LiveWorld Facebook LiveConnect
- Users on both the brand’s Facebook page and brand’s site will now be in the same community application — at the same time. Users can come in via either location and will see each other, their posts and replies simultaneously. It’s like having two doors to the same great place. The result is a consistent brand experience.
- The brand’s management of the community experience on its Facebook page and central site is unified, eliminating the need for separate staffing and resources for both platforms. The result is saved time and money.
LiveWorld is known for its world-class power moderation tools and services. They are built into the LiveConnect solutions, resulting in unified, cost effective moderation that both protects your brand and sets consistent story tone and context across both Facebook and your central site.
LiveWorld’s Facebook LiveConnect is available now. Contact sales@liveworld.com 1 (800) 310-9507
Relevant Links:
- See more information LiveWorld’s Facebook LiveConnect
- Check out all of LiveWorld Facebook Conversation Applications
- Read the post about LiveWorld Facebook LiveConnect from LiveWorld’s SocialVoice blog
- Register for our “Best Practices in Facebook Marketing” webinar on Wednesday, July 28 with Jeremiah Owyang of the Altimeter Group and LiveWorld CEO Peter Friedman
- Read our latest tips and case studies on successful Facebook brand marketing
- Follow the LiveWorld SocialVoice blog
About LiveWorld
LiveWorld is the social network marketing company for those who want to acquire, engage and build relationships with customers through social networking and online community. With unmatched experience, we built our reputation by helping Fortune 1000 companies create, manage and moderate welcoming and engaged communities — whether on their own sites, on Facebook or anywhere online. Our skilled moderators protect your image and keep it friendly and on-topic in 70 country-languages combinations. From strategic consulting to day-to-day community relations management and moderation to innovative platforms, LiveWorld keeps your company social and safe on the web. For more information, go to www.liveworld.com. (OTC Pink Sheets: LVWD.PK).
LiveWorld is headquartered in San Jose, California with additional offices in New York City and London. For further information contact our sales team at sales@liveworld.com or visit www.liveworld.com.
LiveWorld Contacts
PR Contacts: Krause Taylor Associates, Barbara Krause barbara@krause-taylor.com 1 (408) 981.2429 (cell)
Sales Contact: Jason Liebowtiz, VP, Sales Jason@liveworld.com 1 (347) 276.2644
IR Contact: David Houston: LiveWorld dhouston@liveworld.com 1 (408) 615.8496
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