Our LiveInsight software, a module of our Social Content Marketing Suite, is designed to engage and scale human review and analysis at every level — helping brands to define what social media content to target to affect which business decisions.
APIs support aggregation of brand and user content across social channels — pushing and pulling data into and out of client CRM and analytics systems. Integration of human and machine tagging enables scale, quality, and iterative learning. User-friendly analytics, with flexible visualization, provide ad hoc and drill down analysis, with customizable views of data. Reports can be created and changed over time as needs evolve.
- Scalable content foundation
- Tools for high volume human tagging, scoring, and categorization of brand posts and user content
- Advanced custom analytics
- User friendly analytics and flexible visualization
- Third-party social web listening and analysis tools
- Scalable content foundation, creating breath and depth of analytics for higher quality insight across social channels
- Easy user interface empowering multiple business users to analyze and learn
- Streamlines presentation ready reports
- On-demand automated tagging that adapts analytics to track your new business topics
- Easy manual or automated distribution of different reports to stakeholders — targeting insights, saving time, lowering costs