Advanced monitoring, analysis and reporting platform turns data into insight

Our LiveInsight software, a module of our Social Content Marketing Suite, is designed to engage and scale human review and analysis at every level — helping brands to define what social media content to target to affect which business decisions.

LiveWorld Differences

APIs support aggregation of brand and user content across social channels — pushing and pulling data into and out of client CRM and analytics systems. Integration of human and machine tagging enables scale, quality, and iterative learning. User-friendly analytics, with flexible visualization, provide ad hoc and drill down analysis, with customizable views of data. Reports can be created and changed over time as needs evolve.


  • Scalable content foundation
  • Tools for high volume human tagging, scoring, and categorization of brand posts and user content
  • Advanced custom analytics
  • User friendly analytics and flexible visualization
  • Third-party social web listening and analysis tools


  • Scalable content foundation, creating breath and depth of analytics for higher quality insight across social channels
  • Easy user interface empowering multiple business users to analyze and learn
  • Streamlines presentation ready reports
  • On-demand automated tagging that adapts analytics to track your new business topics
  • Easy manual or automated distribution of different reports to stakeholders — targeting insights, saving time, lowering costs


Want a demo on how SCMS technology can help your organization create true social customer relationships? You can reach us at 800-301-9507, at or here.