Real-time Management of Customer Conversations on Social Media
Finally, software designed for customer service in social media. Sprinklr and Spredfast don't do that. LiveWorld software is purpose built to make responding to customers on social media quicker and easier, through personalized 1-on-1 conversations.
Become a rapid responder. Leverage the transformative power of conversations in social media and messaging apps, combining intelligent triage with case management of conversations, redefining human interaction at scale.
Benefits of LiveWorld Moderation
Integrate conversations from multiple social networks, not just single streams
Personalize 1-on-1 conversations across social media and messaging apps
Manage conversations up to 10x faster, up to 500-800 actions per hour