Strategy & Content
BUSINESS OUTCOME-FOCUSED SOCIAL MEDIA MARKETING
We develop marketing and customer service strategies that attract customers to your social media presence, engage them in activity that drives revenue, loyalty and satisfaction, and foster deeper relationships through dialogue directly with the brand. When combined with LiveWorld technology, we enable your in-house teams to do more and allow you to more efficiently achieve business goals. We know how to use social media to get results, whether it’s building awareness, lead generation or resolving customer service issues and improving customer satisfaction.
Connect your company’s goals to marketing programs in social media and graduate from vanity metrics to achieve real business objectives. LiveWorld’s experienced, consultative approach to developing and implementing social media strategies lets you transform your brand’s social customer experience – so you can more effectively improve your marketing and customer service with real-time customer conversations.
- Program consulting & strategy
- Content planning & development
- Creative & big idea initiatives
- Community architecture program
- Competitor analysis and benchmarking