Best Practices

Social media done right

5 top Facebook marketing tips

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How can businesses and brands get smarter about their Facebook marketing efforts? Bryan Person shares five tips from a webinar with Ekaterina Walter, social media strategist at Intel.

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We are what we say: Why and how news outlets and politicians must manage the talk and behavior they influence

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In this excerpt of a LiveWorld white paper, our CEO Peter Friedman shares 7 best practices for managing and moderating discussions on news and political websites.

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Facebook moderation lessons from Sarah Palin’s Alaska

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What can brands learn about moderation and engagement from the Facebook Page for Sarah Palin’s Alaska? Bryan Person shares five lessons.

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Ad Age: Facebook engagement works

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The takeaways from an Ad Age post on how brands are using an engagement-centric strategy to better connect with fans on Facebook.

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The challenge of Facebook moderation

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There’s a major stumbling block to effective moderation of a Facebook Page: Facebook doesn’t notify you when your fans — or a spammer — leaves a new comment on the Wall.

So how do you manage? We propose two solutions.

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