Through an audio podcast and presentation recap from the 2010 WOMMA Summit, Bryan Person examines how Buffalo Wild Wings uses the “art of conversation” on Facebook to drive fan engagement and fuel brand advocacy.
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An audio interview with Justin Levy about his new book, “Facebook Marketing,” and the opportunity for brands to connect with customers and fans on the world’s largest social network.
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An interview with Paull Young on how charity: water is using social media marketing to power its ambitious September 2010 fundraising campaign.
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The audio from Chris Christensen’s presentation on social strategy at the February 2010 East Bay Social Media Breakfast.
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An audio conversation with ReadWriteWeb’s Marshall Kirkpatrick about the state of community management, where those services should sit inside an organization, and how community managers are using Twitter.
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