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Social Networking and Community Solutions

A true online community for your business is one that builds lasting relationships with and among your customers—the difference between simply operating community applications and creating solutions that meet real business goals. 

All communities form a culture, even if left to themselves. The best of them develop cultures pro-actively guided to engage the members, engage your brand ethos, and meet particular goals. Just like a great social party or business event, they manifest a sense of context, ambiance, and purpose—a culture that the users can participate in and help define, becoming genuine members of the experience. An effective day-to-day relationship dynamic drives cost-effective organic growth, while ensuring that your brand is well represented and extended. Community management and moderation services define the environment, provide referent examples and leadership, and direct the content to reflect the company’s focus.

Well-defined and implemented technology and infrastructure support community dynamics. Easy-to-use features empower members to express themselves and interact with each other. Administration and moderation tools enable trained moderators to manage the community, shaping and reinforcing the culture. Reporting and analysis processes and systems reveal what’s happening, how much, and what it means—factors critical to community management, as well as to business feedback and metrics.

LiveWorld offers complete soup-to-nuts solutions, or modular services tailored to each client’s needs.

With over 20 years of experience and the strongest list of Fortune 1000 clients, LiveWorld delivers a unique integrated solutions focus, combining best of breed strategy, design, customization, hosting, end user features, admin & moderation tools, reporting tools, moderation services and community management. In each of these areas we are the market leader. For a direct comparison of system features and to really see how we excel in this demension, we recommend Tech Crunch's recent market review and feature comparison. At the following URL we invite you to directly compare LiveWorld to one or several competitors.

http://www.techcrunch.com/wp-content/white_label_social_networking_solutions_chart2.html

Our new Community Center is a state of the art integrated Community and Social Networking Solution with hundreds of user features, plus LiveWorld’s unique Moderation Tools & Reporting Services.

Professional Services Application Hosting LiveAPI Suite Community Management
& Moderation
Reporting
Development and set-up of standard systems

Customization
 -Features
 -Design
 -Data Feeds
 -Integrated registration

Internationalization

Strategy Consulting
Community Center
 -Profiles, Friends Lists
 -Photo albums
 -Video
 -Blogs, forums
 -Community Galleries
 -Community Calendars
 -And More

Message Forums

Video

Blogs

SuperGroups

Chat

Live Events (interactive webcasts)

Polls

Q&A Customer Support Forums

User Reviews & Product Reviews Forums
Site construction, customization, & change over full social network platform

Easy dynamic integration of community content

Standards basis with Secure Transaction Model: XML or JSON Format, SOAP Protocol (Rest avail in Q4 08)

API call pricing (not pageviews - for cost effective scaling with deep community)
Community Management

Standard Moderation

Topical Moderation

Editorial Moderation

Moderation Tools
Data warehouse reports

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