Where's the collaboration in enterprise collaboration tools?

Dawn Lacallade post by: Dawn Lacallade

Using social media platforms is gaining steam in enterprises — incrementally.

But even for organizations that have begun to exploit social media platforms for external use, distributing information internally with enterprise collaboration tools remains immature.

Enterprise social collaboration software is designed to enable social networking and knowledge sharing among employees. Collaboration technologies can also drive revenue and reduce costs. Industries such as healthcare and education have used collaboration tools to generate new products, and other companies have used these tools to improve business processes. Collaboration tools can also connect remote and geographically far-flung teams and promote better information exchange.

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