Full-Service Social Marketing Healthcare Agency

Educating and healing through content and conversations

 Capabilities

Business Process & Consulting

Develop operational capabilities that lead to social media and digital program excellence and acceleration.

  • Governance
  • Center of Excellence
  • Cross-functional Operations
Social Strategy & Consulting - LiveWorld
Patient-Journey-Map - LiveWorld

Social Media Strategy & Branding

Drive engagement, revenue, and loyalty with social marketing programs aligned to business objectives

  • Social Brand Identity
  • Marketing Strategy & Consulting
  • Content Planning
  • Patient Journey Mapping

Social Media Management & Engagement

Creative services and capabilities that attract, connect and captivate.

  • Creative Campaign Development
  • Social Advertising
  • Influencer Programs
  • Brand Storytelling
Social Media Management & Engagement - LiveWorld
Adverse Events Management - LiveWorld

Adverse Events Management & Moderation

Always-on content monitoring and reporting ensuring compliant marketing programs

  • Brand Protection
  • Real-time Notifications
  • Automated alerts and reporting
  • FDA submissions
  • Pharma trained agents

Software & Chatbots

Tailored software solutions for content moderation, AE management, and healthbots that increase engagement and reduce costs.

  • Technology evaluation and integration
  • Deployment of native network and 3rd party Social Media Management tools
  • Custom solutions for chatbots, moderation and conversation management
LiveWorld messaging management software
Insights & Analytics - LiveWorld

Insights & Analytics

Learn more about your audience’s behavior across the digital landscape.

  • Voice of the Customer
  • Competitive Audit and Scorecard
  • Active Social Listening

Resources

3x Average Engagement Rate

Zoetis - Pfizer Animal Health

FDA Social Media Compliance

Global Pharma Company

LiveWorld Adverse Events Management

Adverse Events Reporting

The keys to the modern pharma marketer's success

Read the Article

Online Treatment Communities for patients

Harnessing Patient Communities

Educate, connect, and provide assistance with these vital information resources

Read the Article

Adverse Events

Partnering with Pharmacovigilance

Download the ultimate guide to compliant social marketing programs

Download eBook

Request a Capabilities Presentation