Capabilities

LiveWorld software for content moderation

Moderation & Engagement

Always-on user generated content monitoring and customer engagement for marketing programs or customer service.

  • Content Moderation
  • Influencer Programs
  • Brand Storytelling
  • Social Customer Care

Consulting & Strategy

Drive social media strategies aligned with business objectives and executed with operational excellence.

  • Social Brand Identity & Voice
  • Marketing  Strategy & Consulting
  • Content Planning
Business Process & Consulting - LiveWorld
social media management - LiveWorld

Social Media Management

Outsource to the social media experts so you can focus on other aspects of your business.

  • Dynamic Community Management
  • Social Advertising
  • Creative Campaign Development

Software & Chatbots

Enterprise SaaS conversation management platform and automation capabilities that increase engagement and reduce costs.

  • Chatbots & Virtual Assistants
  • Mobile In-App Chat
  • Tech expertise across social platforms
CPG chatbot - LiveWorld software
Insights & Analytics - LiveWorld

Insights & Analytics

Learn more about your audience’s behavior across the digital landscape.

  • Voice of the Customer
  • Brand, Competitor, Market/Audience Analysis
  • Competitive Audit and Scorecard

Resources

66% Increase in Response Rate

Patient Care & Research

1-1 Customer Engagement at Scale

Walmart

Instagram social customer service LiveWorld

Instagram for Customer Service & Marketing

The keys to fast resolution and relevant personal engagement

Read the Article

social media strategy workbook - LiveWorld

Does Your Social Strategy Need a Reboot?

How to build effective marketing strategies and evaluate current programs

Read the Article

Messenger Marketing eBook - LiveWorld

Messenger Marketing Playbook

The definitive guide to conversational marketing for Facebook Messenger

Download eBook

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