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Social Media Solutions for Retail

Moderation & Engagement
Consulting & Strategy
Social Media Management
Software & Chatbots
Insights & Analytics

Capabilities

phone conversation - LiveWorld

Moderation & Engagement

Always-on user generated content monitoring and customer engagement for marketing programs or customer service.

  • Content Moderation
  • Influencer Programs
  • Brand Storytelling
  • Social Customer Care

Consulting & Strategy

Drive social media strategies aligned with business objectives and executed with operational excellence.

  • Social Brand Identity & Voice
  • Marketing  Strategy & Consulting
  • Content Planning
Business Process & Consulting - LiveWorld
social media management - LiveWorld

Social Media Management

Outsource to the social media experts so you can focus on other aspects of your business.

  • Dynamic Community Management
  • Social Advertising
  • Creative Campaign Development

Software & Chatbots

Enterprise SaaS conversation management platform and automation capabilities that increase engagement and reduce costs.

  • Chatbots & Virtual Assistants
  • Mobile In-App Chat
  • Tech expertise across social platforms
LiveWorld Messenger conversation management software - retail
Insights & Analytics - LiveWorld

Insights & Analytics

Learn more about your audience’s behavior across the digital landscape.

  • Voice of the Customer
  • Brand, Competitor, Market/Audience Analysis
  • Competitive Audit and Scorecard

Resources

66% Increase in Response Rate

Patient Care & Research

1-1 Customer Engagement at Scale

Walmart

Read Case Study
Instagram social customer service LiveWorld

Instagram for Customer Service & Marketing

The keys to fast resolution and relevant personal engagement

Read the Article

social media strategy workbook - LiveWorld

Does Your Social Strategy Need a Reboot?

How to build effective marketing strategies and evaluate current programs

Read the Article

Messenger Marketing eBook - LiveWorld

Messenger Marketing Playbook

The definitive guide to conversational marketing for Facebook Messenger

Download eBook

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Solutions

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  • Pharma & Healthcare
    • Pharma & Healthcare Solutions
    • Digital & Social Marketing Services
    • Adverse Events Management
  • Industries
  • Services
    • Moderation & Engagement
    • Strategy & Consulting
    • Program Management
    • Digital Solutions
    • Design & Production
    • Insights & Analytics
  • Software
    • Messenger Marketing
    • Customer Service
    • Chatbot Management Platform
  • Work
  • About
    • About Us
    • Team
    • Leadership
    • Board of Directors
    • Careers
    • Press & Media
    • Blog
    • Investor Relations
  • Resources