A Step-by-Step guide for Leading Marketing Teams in the Social Media World
Social Content Marketing Company
Software & Services to Scale Human Engagement in Social Media
- Strategy Connect business goals to effective social programs with clarity.
- Engagement Conversational content and software deepen customer relationships.
- Moderation Human moderation scaled by technology protects the brand in social media.
- Insight Actionable insight tells you what your customers think and what to do about it.
Learn Social Media Best practices
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Name: Leading Companies For Customer Service On And Off Social Date: Thursday, September 10, 2015 Time: 9:00am PT/12:00pm ET Increasingly people are using social media as their primary channel for customer support. According to eMarketer, 72% of customers who complain on Twitter expect a brand to respond within an hour. For brands, how well you respond to […]
Social Media provides an unprecedented opportunity to leverage consumer conversations for real-time insight on your brand, marketplace and competitors, and assist in making smarter marketing decisions. Marketing professionals must determine how to best capitalize on this wealth of information to become a more data-driven and agile marketing organization. LiveWorld and Social Media Today recently hosted […]