Social Content Marketing Company
- Engagement Conversational content and software deepen customer relationships.
- Moderation Human moderation scaled by technology protects the brand in social media.
- Insight Actionable insight tells you what your customers think and what to do about it.
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about 10 hours ago
about 12 hours ago
Our own LiveWorld CEO, Peter Friedman, has written an article on how to be a social storyteller for the Huffington Post. Peter shares the basics of social storytelling, such as, not just using social to make announcements and broadcasting, but moving to asking customers for their stories, creating and participating with them, engage with them. [...]
With the widespread media coverage of the Internet security bug known as the Heartbleed bug, people are understandably anxious to know how exposed they are and what they can do to protect themselves. Brands are also understandably nervous to talk about security vulnerabilities in social channels for fear of stoking more anxiety among customers — [...]