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Latest Social Stories

  • Social Media Today logo 2

    May 05

    Your Customer Experience Never Sleeps: Creating a 24/7 Partnership

    One of the great joys of social media is that it’s truly a city that never sleeps. However, one of the downfalls for brands is that means your customers always expect a quick, responsive user experience. Are you prepared to provide that on social? Are you actively listening to your customers, monitoring and moderating conversations, […]

  • meerkat logo 150

    April 14

    Meerkat and Periscope stream into view. Time to add live streaming to the marketing mix?

    And now it’s live streaming’s turn to shine bright in the social media universe. Meerkat, using SXSW as its launch pad, whipped up excitement and investment money for its personal, mobile live streaming app, followed a few days later by Twitter’s Periscope. Too early to tell which, if either, of these apps will survive and […]