Social Content Marketing Company
- Engagement Conversational content and software deepen customer relationships.
- Moderation Human moderation scaled by technology protects the brand in social media.
- Insight Actionable insight tells you what your customers think and what to do about it.
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With the widespread media coverage of the Internet security bug known as the Heartbleed bug, people are understandably anxious to know how exposed they are and what they can do to protect themselves. Brands are also understandably nervous to talk about security vulnerabilities in social channels for fear of stoking more anxiety among customers — [...]
Date: May 1st, 2:00pm ET Peter Friedman, LiveWorld CEO and Founder, is a featured speaker on this webinar on the lack of consistency in brand messaging and avoiding consumer confusion, in other words “Brand Schizophrenia.” Your brand’s social channels are probably being managed by an array of people – employees, agencies, newbies and digital natives. [...]