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Latest Social Stories

  • Social Network Guide 150

    May 12

    Are you taking advantage of the right social channels?

    Sure, you’re familiar with Facebook and Twitter. But what about Periscope? Or SlideShare? It can be hard to know if you’re using the right social media platforms for the right audiences. Plus, since Facebook continues to reduce organic, now is the time to extend or change your mix of social channels. For instance, you might […]

  • Social Media Today logo 2

    May 05

    Your Customer Experience Never Sleeps: Creating a 24/7 Partnership

    One of the great joys of social media is that it’s truly a city that never sleeps. However, one of the downfalls for brands is that means your customers always expect a quick, responsive user experience. Are you prepared to provide that on social? Are you actively listening to your customers, monitoring and moderating conversations, […]