Connecting Companies and Customers Through Conversations

Drive engagement, transactions and loyalty through messaging apps and conversational marketing. Your customers increasingly prefer to have 1-on-1 private conversations over social media when they need assistance purchasing products and services, or resolving customer service issues.

LiveWorld provides conversation-centric software, designed to integrate chatbots and human agents with your enterprise systems. We solve your scale, security, automation issues, allowing you to optimize your teams’ success.

Learn More About LiveWorld

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    Hours of social customer service & analytics delivered to brands

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    Posts and UGC reviewed every month

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    Conversations managed on Black Friday (42/minute - that's just for one client)

Start creating real connections with your customers - today!

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Our Solutions

Chatbot Management Software

Track, manage and measure chatbot efficiency and effective integration with enterprise applications.

Customer Service Messaging

Deliver quicker responses and personalization at scale with smart automation + live agents

Pharma & Healthcare Solutions

FDA compliant, adverse event management made simple

UGC Review & Engagement Services

Free up your team from routine moderation and engagement responsibilities so they can focus on high-value conversations

Strategy & Content Planning

Develop social media strategies that achieve real business objectives

Learn More
Connect directly with your customers on Messenger.

Drive engagement, transactions and loyalty with 1-on-1 conversations. Learn More

Real-time messaging, responses and resolution.

Manage multiple Messenger accounts and conversations, all in one place, at scale.

200 specialists. 70 countries/languages. 1 goal.

See It In Action

Improve Social Customer Service & Social Experiences

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