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Unlock the Transformative Power of Online Dialogue

A social-first digital agency that transforms customer relationships through proactive compliance, dynamic engagement, and strategic insights. We specialize in pharma HCP and DTC digital campaigns and B2C content moderation and engagement.

 
COMPLIANCE
ENGAGEMENT
INSIGHT

LATEST:

 
 

Key Takeaways from AdWeek’s Social Media Week in NYC 2024

CASE STUDY

Addressing patient & caregiver needs with online communities

Mount Sinai Health System wanted to better connect with patients in its community and offer continuity of care for those with complex diseases such as dementia. To better reach people and create an ongoing patient/provider relationship, they partnered with LiveWorld to create an online community called Navigating Dementia.

1000

members in the first 90 days

252

people actively engaged in conversation

669

posts in the first 90 day

VIEW CASE STUDY
OUR APPROACH

Social-first digital solutions rooted in compliance

We use digital and social marketing as a force multiplier across the entire customer experience driving what we call “deep social”. This approach moves beyond message delivery to a participatory and conversational experience that sparks emotional responses and drives behavior change.
 
We empower businesses to navigate the intricate landscape of regulatory requirements to enable and accelerate digital and social engagement and customer support solutions. 
UNLOCK COMPLIANT SOCIAL
WHAT WE DO. CORE SERVICES. 

Transform customer relationships by unlocking the full potential of social

Strategy & Content Planning

Digital Solutions


Process Consulting

Design & Production

Conversation Engagement

Pharma AE Management & Moderation

EXPLORE OUR SOLUTIONS
WHO WE ARE

LEADERSHIP TEAM

At LiveWorld, we’re a collection of technology trailblazers, marketing pioneers and industry disruptors. Meet the people leading the way.
MEET THE TEAM
CLIENT HIGHLIGHTS

LEVERAGING SOCIAL TO SOLVE PROBLEMS DURING AN UNPRECEDENTED TIME

Covid-19 resulted in a drastic rise in social communications and presented myriad new issues and concerns, as well as the opportunity to assist customers. As an essential business, Rite Aid needed to adapt to new norms in order to understand and serve changing customer needs. As social media became an indispensable mode for communication, our teams built a fully integrated successful engagement program.
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