LiveWorld’s Latest Advancement in Social Media Software

May 4, 2016
Posted by: Matthew Hammer, VP- Marketing

Last week we released our new conversation management software for customer-obsessed brands. LiveWorld’s SaaS platform enables brands to manage customer conversations across social media and messaging apps in real time – thus enhancing social customer service and customer engagement. Not only will the software make your customers love you even more, it’ll make the entire conversation process easier for your company’s employees through case management, richer customer knowledge, and prioritization of inquiries.
This revolutionary new software fills a much-needed void in the social media software space. Now more than ever, customers are reaching out to brands on social media in order to resolve issues they may have.
Don’t just take our word for it. The following outlets have also shared the news:

While we just publicly launched the software, it’s definitely not unproven. You’ll find it in use at multiple Fortune 100 companies including top brands in retail, CPG, pharma, and travel & financial services.
For more information about LiveWorld’s Conversation Management Software, visit our product page, watch the demo video, or contact us at