Who's minding your brand's Facebook Page at 3am?

May 5, 2011
Posted by: Matthew Hammer, VP- Marketing

Just because your brand team is sound asleep in the middle of night doesn’t mean your customers and Facebook fans are. And if they regularly visit your Page with questions, complaints, or customer-services issue that simply can’t wait until morning to be addressed, good business would dictate having someone available to monitor incoming content and then escalate the issue or respond as needed.
If you want your Facebook Page managed by an experienced firm with skilled moderators and technology tested for an online world, check out the short video below to see what we mean…and then drop us a line!

This post is part on ongoing “31 Days of Facebook Marketing” series from LiveWorld, a social media agency that offers moderation, insight, and community programming Facebook services for Fortune 1000 brands.