At LiveWorld, we believe that a great party or other social gathering depends on participants behaving in a way consistent with the occasion. LiveWorld moderation guarantees that the atmosphere doesn’t take a dive, based on inappropriate content and/or behavior. We provide brands with scalable monitoring, listening, and moderation across social channels — 1 hour per day, 24/7, or thousands of hours per day; 1 page or thousands (in up to 70 country-language combinations).
LiveWorld services include:
Reviewing user content, vetting it against the guidelines and brand direction, and taking appropriate action — approving, rejecting, or escalating the post. LiveWorld moderation protects your brand with high-speed human vetting of user content.
Under optimal conditions, we can accept, reject, and escalate up to 1,000 posts/hr/moderator, which is 2x-10x faster than possible with other vendor tools (typical situations run 500 posts/hr/moderator, still 2x-10x faster than others).
While LiveWorld moderation tools provide the highest speed and deepest integration, our Content Moderation services are available with any tools the clients wants us to use.
Want more information on how LiveWorld can help your organization create great social customer relationships?
You can reach us at 800-301-9507 or here. Contact us for a demo, more information, or just to chat.