Strategy & Inspiration for Digital Marketing & Social Media Experts

4 Content Moderation Mistakes Elon Musk Makes & Why Brands Should Stay on Twitter

December 8, 2022
Posted by: Peter Friedman, Founder, Chairman & CEO

Elon Musk has bought Twitter and sought to remake it in his own image. That was his first mistake. Every move since then flies in the face of content moderation best practices and is destabilizing Twitter. Still, a good understanding of best practices can save Twitter. Meanwhile, brands can and must continue to make Twitter […]

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10 Actual Ways To Fix Social Media Right Now

October 18, 2021
Posted by: Peter Friedman, Founder, Chairman & CEO

Lots of talk goes on these days about what’s wrong with Facebook and social media. Much of the conversation focuses on teen self-esteem, misinformation, and privacy.  People make generalized fix-it statements, such as “break it up” or “get rid of engagement algorithms,” that realistically won’t solve the key issues. Some suggestions would likely have very […]

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Ethical Leadership is a Choice – The Right One, But Still A Choice

December 6, 2018
Posted by: Peter Friedman, Founder, Chairman & CEO

While applauding Duff McDonald’s effort to cast a light on structural ethics problems in business with his Nov 27 Vanity Fair article on the Miseducation of Sheryl Sandberg, I take issue with his placing the blame on the Harvard Business School (HBS). There is more at work here regarding individual choice and overall culture. The […]

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How Ocasio-Cortez Used Social Media to Beat Crowley

July 6, 2018
Posted by: Peter Friedman, Founder, Chairman & CEO

Last week’s election victory by Alexandra Ocasio-Cortez has been widely reported as a stunning upset in part due to her aggressive use of social media. Did she win just because of social media? No. Did social media take her from self-professed goals of impacting the dialogue with a 30-40 point showing to a 57% win? […]

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