AI and Human Thinking: Divergence Meets Convergence

May 6, 2025
Posted by: Martin Bishop, Vice President, Client Services

When people talk about artificial intelligence, they often focus on how much AI can do. But just as important is what AI leaves undone — and how humans fill that gap. Tools like ChatGPT are great at generating a wide range of ideas, possibilities, and options. In other words, AI excels at divergent thinking. But the real magic happens when a human mind steps in to evaluate, refine, and decide. It’s in this meeting of divergent AI output and convergent human judgment that the most powerful collaborations are born.

How ChatGPT Works: A Divergent Engine

ChatGPT’s great strength is its ability to produce divergent output at scale. Ask it for ideas, headlines, arguments, explanations, or creative angles, and it will deliver a broad array of options — often with surprising variety.

However, ChatGPT doesn’t “know” which of its suggestions are strongest. It doesn’t truly understand context, relevance, or nuance the way a human does. It can generate 20 blog post titles, but only a human can decide which one actually fits the intended audience, tone, and goal.

An example: when I asked ChatGPT to suggest a title for this article, it came back with a lot of ideas from the mundane: “How Critical Thinking Skills Affect ChatGPT Effectiveness” to the more out-there: “AI Throws Paint. You Make the Masterpiece.” It’s the human who has to decide the one that works best.

Why Convergent Thinkers Thrive with ChatGPT

People with strong convergent skills get the most out of ChatGPT because they can:

  • Quickly recognize quality. They can spot which AI outputs align with the goal and which ones don’t.
  • Refine rough ideas. They can take a halfway-there idea and sharpen it into something publishable.
  • Avoid overload. They don’t get stuck reviewing 50 possibilities; they zoom in on the two or three worth pursuing.
  • Collaborate actively. They can guide the AI with better prompts, nudging the conversation in productive directions.

The Risk: If You Lack Convergent Skills

Without strong convergent thinking, users risk being overwhelmed or misled by ChatGPT’s output. They might:

  • Accept weak or irrelevant suggestions because they seem “good enough.”
  • Struggle to know when an idea is incomplete, inappropriate, or just off-tone.
  • Spend more time sifting through AI output than moving forward productively.

ChatGPT can open doors, but if you can’t choose the right door to walk through, you may end up nowhere in particular.

Important Nuances

It’s worth noting that ChatGPT isn’t purely divergent. With the right prompts, it can perform convergent tasks too: summarizing arguments, ranking options, highlighting flaws. A skilled user can lead it toward more judgment-driven outputs.

Moreover, good use of ChatGPT is often iterative:

  • Start with divergent brainstorming.
  • Apply convergent evaluation.
  • Use the AI again to refine or extend the best ideas.

This is exactly the process we’ve followed in writing this post: brainstorming possibilities, critically selecting, refining, and then prompting again.

Conclusion: The Human-AI Partnership

AI doesn’t replace thinking — it amplifies it. ChatGPT is a powerful divergent partner, but it depends on human convergent thinking to turn its ideas into something meaningful.

The better you are at evaluating, refining, and steering ideas, the better ChatGPT becomes as a creative companion. In a world of endless options, the sharpest skill isn’t coming up with possibilities — it’s knowing which ones to choose.

Read More:

Take Control of Your Brand Reputation on AI Search Engines

How Does Your Brand Show up in AI?

Getting Seen by ChatGPT: What Brands Need to Know