Transforming Guests’ Hotel Experience with Chatbots
post by: Madmix Watch to learn how chatbots and messaging apps are changing the hotel industry.
post by: Madmix Category: Engagement
post by: Madmix The CMO’s Social Media Handbook
post by: Madmix Download a PDF of the new book, The CMO’s Social Media Handbook by LiveWorld CEO, Peter Friedman.
Your Customer Experience Never Sleeps Creating a 24 7 Partnership
post by: Madmix Watch this recorded webinar that features experts from Walmart, Polycom and LiveWorld speaking about customer experience and managing it for the 24/7 social media cycle.
Harnessing the Voice of the Customer in Social Media
post by: Madmix Learn best practices on using the voice of the customer on social media from this recorded discussion with customer experience and social media experts from Walgreens, First Republic Bank and LiveWorld.
How Do You Build Loyalty Among Your Customers?
post by: Madmix This video from LiveWorld answers the questions, “What are the benefits of social media?” and “How do you actually build loyalty among customers on social media?”
What is the Right Social Topic Mix For Engagement?
post by: Madmix This video answers the question, “What is the right blend and mix of social topics on social media for engagement?” from LiveWorld CEO Peter Friedman
Why Does Your Brand Need Social Media?
post by: Madmix LiveWorld CEO Peter Friedman answers the question, “Why is Social Media Engagement with Customers Important?” a Social Media Today short
Marketing Mavericks
post by: Madmix Peter Friedman was recently featured on TWiT’s Marketing Mavericks netcast. Peter spoke about his career at Apple and the founding of LiveWorld. He also shares social media and marketing advice from his storied career.