Category: chat

Improve Customer Engagement with More Frequent, Quality Interactions

Customer engagement
Danny Flamberg post by: Danny Flamberg

More engagement is on the lips and on the wish list of every marketer. The common understanding is that “engagement” is an aggregate measure of a variety of interactions, which include clicks, likes, comments, shares, downloads, sign-ups, retweets and re-posts. Engagement is a proxy for conversion in environments where goods and services aren’t directly sold. […]