Category: Messaging Apps

Integrating Social Media and Messaging Apps to Optimize Customer Engagement

happy customer experience - LiveWorld
Matthew Hammer post by: Matthew Hammer

Where Everyone Knows Your Name In the past, companies who wanted to engage with customers and prospects did so with face-to-face interactions as the person visited the business. Whether the neighborhood grocery or car dealership, relationships were the basis of most interactions. The better you knew your customers, the greater the chance they would stay […]