Category: social media strategy and content marketing

Is Your Social Media Rescue Team Prepared?

Matthew Hammer post by: Matthew Hammer

Picture this: It’s Friday. You’re on the social media team at work and you’ve sat through five days of meetings, read hundreds of emails, spent countless hours engaging online, had more tasks assigned than you could possibly handle, and worked late a couple of nights to make your deadlines. The end of the day is […]

Can One Angry Tweet Destroy Your Brand?

Matthew Hammer post by: Matthew Hammer

All it takes is one hot product, one great ad campaign, one media mishap, or focused attention from a top tweeter, and your Facebook page or forum could be bombarded with comments tomorrow. Are you ready to deal with the deluge? The influx — if it’s positive — might be welcome, but people who reach […]

Should we close our website community in favor of Facebook?

Jenna Woodul post by: Jenna Woodul

Sometimes people talk about being on Facebook like it’s the great new thing — and traditional community forums are the boring old thing. They question the value of the traditional central website community in light of the prominence of Facebook on the social media landscape. Let’s stop and think about it: The question isn’t as simple as “should we […]

Putting it together: a Facebook marketing framework

Matthew Hammer post by: Matthew Hammer

Written by former LiveWorld employee, @BryanPerson. During our “31 Days of Facebook Marketing” series this month, we’ve covered several of the components that are needed for an effective Facebook brand marketing plan and program. To tie it all together, we’re mashing together our best practices into three key areas: creating content, advertising, and building the […]

Content strategy planning for brands on Facebook

Matthew Hammer post by: Matthew Hammer

One catch phrase making the rounds in social media circles is, “Content is king.” Indeed, content has the potential to engage your readers and customers — but it can also put them to sleep. Content can have your fans talking about your company or brand, or it can have them scrolling past your status update […]

How often to publish Facebook Wall posts

Matthew Hammer post by: Matthew Hammer

  Written by former LiveWorld employee, @BryanPerson How frequently should you publish new status updates to your company or brand’s Facebook Page? It’s one of the most common questions bandied about by Facebook marketers, and it’s a topic we’ll be tackling head on during a panel on Facebook News Feed Optimization that I’m leading next Wednesday afternoon […]

5 top Facebook marketing tips

Matthew Hammer post by: Matthew Hammer

Written by former LiveWorld employee, @BryanPerson Don’t forget to make your company’s Facebook Page human …  especially if you want to reach humans! That was one of my favorite takeaway from yesterday’s outstanding MarketingProfs webinar on Facebook marketing by Ekaterina Walter (pictured), a social media strategist at Intel. Ekaterina’s talk mixed big-picture Facebook marketing strategy for businesses and brands with the nitty-gritty […]

LiveWorld strategic community management

Jenna Woodul post by: Jenna Woodul

Even though community management is increasingly understood as key to a social media strategy, the services it includes can vary. Some of our customers have an in-house community manager, and what they need from LiveWorld is support around best practices. Others look to us to take on the full-time role of managing the community, including […]