Category: Social Media

Creating Pharma Social Media Content that Breaks Through

Creating pharma social media content that resonates
Matthew Hammer post by: Matthew Hammer

Today, it’s harder than ever for pharmaceutical marketers to capture attention. They face noise from a surge in online usage, new platforms and fewer in-person events. How can marketers keep up and stand out? Keep the following in mind to create attention-grabbing and behavior-changing content. ONE: Understand what your audience wants. Patients want to be […]

Marketers Source UGC for Authentic Voice of the Customer

User generated content - LiveWorld
Danny Flamberg post by: Danny Flamberg

There is a persistent belief in the wisdom of the crowd. In the public square, this belief plays out in our jury system. Online it plays out daily with the creation and trafficking of user-generated content (UGC). Each day hundreds of millions of photos, videos, social media comments, peer and product reviews, tweets, pins, conversations, […]

The Role of Social Media in Brand Building

Social media branding
Matthew Hammer post by: Matthew Hammer

An interview with Martin Bishop, LiveWorld’s VP of Client Services. As Vice President of Client Services, Martin Bishop oversees day-to-day activities of LiveWorld’s clients’ social media programs. Martin works with clients to develop social media strategies that meet their business objectives and leverage the opportunities that social media provides for brand engagement and 1:1 dialogue. […]

New Marketing Opportunities Throughout the Patient Journey

Matthew Hammer post by: Matthew Hammer

Dawn Lacallade, Chief Stategist and Healthcare Practice Lead at LiveWorld hosted a webinar, “New Marketing Opportunities Throughout the Patient Journey.” where she covered how marketers can capitalize on new opportunities to engage and influence your audience. Learn about the healthcare and consumer trends that are opening up new opportunities to connect with patients, caregivers and […]

Making Facebook Marketing Work For You

Facebook Marketing
Dawn Lacallade post by: Dawn Lacallade

Using Facebook for your pharmaceutical marketing While Facebook has the best advertising and targeting platform, the recent changes limiting the ability to target consumers by condition or symptom might limit the use of Facebook by healthcare and pharmaceutical marketers in 2018. The Power of Influencers With these changes, pharmaceutical brands should consider using influencer campaigns […]

Instagram for Customer Service, Marketing and Business

Instagram social customer service LiveWorld
Bruce Dembecki post by: Bruce Dembecki

Now you can leverage Instagram for Customer Service Social media is nothing new for organizations wanting to engage with customers for sales, marketing and customer service, but until recently, Instagram was limited in its capacity. It’s inability to scale left it out of the mix. With Instagram’s API update, organizations have a new channel they […]

Facebook Comment Moderation with LiveWorld Software

Facebook Comments Social Plugin- LiveWorld
Bruce Dembecki post by: Bruce Dembecki

Moderate Facebook Comments and Enhance User Engagement To allow comments or not to allow comments? Organizations in virtually every industry grapple with this question. Brands crave customer engagement, but active consumer involvement can be a double-edge sword. For every helpful or inquisitive comment, there are likely an equal amount of spiteful, rude and even inappropriate […]

Influencer Marketing on Facebook May Have Changed – Only to Get Even Stronger

Influencer Marketing Follow
Avatar post by: Mark Williams

11Facebook just added new capabilities for brands to boost posts by influencers and some see this as the beginning of the end of influencer marketing as we know it. At LiveWorld, we disagree. To recap, Facebook announced capabilities that help marketers amplify branded content and control their campaigns with creators. It’s now easier for brands […]